Frequently Asked Questions
So, you’ve still got some questions?
Well, you’ve come to the right place.
Why should I take a genetic test?
Whether you’re looking to reverse a chronic illness, optimise your energy levels, balance your weight naturally or improve your performance in sports, a 3X4 Genetic Test provides you with the clues you’ve been missing, to empower you to take care of your health in a way that’s personalised and precise.
3X4 gives you a multitude of insights into how to approach your health. We test and look at metabolism, fitness, weight, hormones and diet all at once, to give you the answers you wanted, and the ones you didn’t even know you were looking for!
What’s the bottom line…? Sustainable change.
How is the 3X4 Genetic Test different from other DNA test providers?
It’s complicated science made simple:
3×4 translates your genetic data into an easy-to-understand report, using clear, accessible language and colour-coded visual feedback.
It’s more scientifically accurate:
The 3X4 Test goes further to make more accurate recommendations for you by using Pathway-Based Analysis, which examines how genes interact with each other and work together to impact key metabolic processes, instead of only looking at individual gene variants in isolation.
Our science is based on the principles of Systems Biology, which uses a more holistic approach to biological research, focusing on the complex interactions within biological systems.
It’s a clinical tool that’s practitioner focused:
Created by practitioners for practitioners, our test is built by Dr Yael Joffe, an expert scientist in Translational Nutrigenomics with over two decades of clinical experience as a practitioner and educator.
It builds an expert community and advances the field of nutrigenomics:
Practitioners who offer the 3X4 Test belong to an expert community of nutrigenomic practitioners that participate in active mentorship programmes, continued education, research and workshops, to enhance their understanding of genetics and apply it more effectively in their practices.
How do I buy the 3X4 Test?
To buy a 3X4 Test through this website, click on [Get Started] at the top of the screen, add the number of tests you want to your cart and click [Add to cart]. Next, click on [Proceed to Checkout] and provide us with the delivery address where we can deliver your DNA Sample Kits. Click [Place Order], followed by [Pay Via Payfast]. Follow the prompts on Payfast to complete your payment. We’ll let you know how to take and register your samples so we can pick them up and send them to the lab. Following this, you will asked to complete a questionnaire so we can match you to a practitioner that best serves your needs. We’ll then set up your one hour online consultation and let you know all the details.
However, the 3X4 Test is also available from 3X4 registered health care practitioners across South Africa. Please don’t hesitate to contact us and we will recommend a practitioner to you.
I’m a practitioner - how do I sign up?
Please click here to visit our FAQ section on our Practitioner page.
Why do I need to see a practitioner?
The 3X4 Test is only available through trained and accredited health care practitioners, to ensure you get the most value out of your genetic test.
Direct-to-consumer genetic testing provides only part of the picture. They can only offer you recommendations on your genetic results, whereas practitioners take the results further by taking your medical history, lifestyle, diet and environment into account to make personalised health intervention designed exclusively around you. They are also in the best position to help you make sustainable changes based on your genetic feedback.
How were the genes for this test selected?
At 3X4 we believe there is little value in giving you information that you can do nothing about. Every gene has been selected based on 2 factors, scientific validity and clinical usefulness.
The 82 genes in the 3X4 Test were selected from peer-reviewed scientific publications. To ascertain scientific validity, we ensure that there is adequate research to understand what the gene does and how the gene variant affects the function of the gene, and how this will affect how our body works.
Every gene in your report has been hand-picked because there is a clinical intervention that your healthcare practitioner can offer you to help you achieve optimal health.
I already see a health practitioner; can they offer me the 3X4 Test?
Please contact us and we will let you know. If not, we can introduce you to an accredited 3×4 health care practitioner.
How is my DNA collected? Does it hurt?
Collecting your DNA sample is simple and pain-free – it’s similar to swabbing the inside of your cheek with a cotton bud. The 3X4 DNA Swab Kit you receive will give you clear instructions on how to do your cheek swab.
You can do your swab in your practitioner’s office, or at home, and we will collect it when it’s completed.
How is my personal genetic information protected?
3X4 uses the latest encryption and cloud technologies to ensure your personal genetic data is secured at all times. From the moment you register your DNA sample kit, your data is stored safely and is not being used for any other purposes other than to generate your genetic report.
I have another question that hasn’t been answered.
Please do not hesitate to get in touch! Please use our contact form or give us a call on (021) 300 1915.