Frequently Asked Questions

So, you’re a health care practitioner and you want to know more about us. Well you’ve come to the right place.

Practitioner FAQs

I WANT TO PROVIDE 3X4 GENETICS TESTS IN MY PRACTICE. HOW DO I GET STARTED?
  1. Create an account for your own Practitioner Portal It’s free and only takes a minute.
  2. Log in and order your first patient test, which will be sent directly to your patient.
  3. Complete our online Blueprint Certification while you wait for the results. Our Nutrigenomics education course takes only 90 minutes to complete and is entirely self-paced for your convenience.

Click here to get started!

WHAT IS THE BLUEPRINT CERTIFICATION COURSE? WHAT WILL I LEARN?

The 3X4 Blueprint Certification course is a comprehensive 90 minute introduction to the exciting new world of Nutrigenomics, and how to bring it into your practice!
We’ve condensed the essential facts, insights and skills you’ll need into 5 efficient modules that combine theory with real-life case studies. You will graduate feeling confident and ready to conduct thorough and personalized 3X4 Blueprint consultations in your practice. Click here to create your account and get started!

I WANT TO EXPERIENCE A 3X4 GENETICS TEST FIRST HAND.
DO YOU OFFER A PRACTITIONER DISCOUNT?

Yes! We have a special discounted kit price available to any practitioner who joins the 3X4 Network. You can order your test via your Practitioner Portal once you’ve created your account. You will get your test kit, your Blueprint Report, and a 1-hour personalized consultation with one of our expert mentor practitioners.

WHAT GENES DO YOU TEST?
WHAT IF I’M NOT LICENSED AND / OR DON’T LIVE IN THE US OR SOUTH AFRICA?
CAN I STILL USE THE 3X4 TESTS IN MY PRACTICE?

At this time we only provide our test through licensed healthcare practitioners based in the United States or South Africa. We look forward to providing our service in more countries very soon – stay tuned. If you have any questions about whether you are eligible to sell our tests, please send us information about yourself and your practice to network@3X4genetics.com.

HOW IS A DNA SAMPLE COLLECTED? DOES IT HURT?

Our test kit is a simple and pain-free self-swab to the mouth. A thorough rub with a cotton swab on the inside of each cheek for 60 seconds is all it takes. No spitting or blood draw is required.

HOW LONG DOES IT TAKE TO GET THE RESULTS BACK?
WHERE ARE SAMPLES PROCESSED?

Samples take between 3-4 weeks for processing at the lab. We use a CLIA certified laboratory in the USA and an ISO accredited and certified laboratory in South Africa.

CAN I OFFER 3X4 TESTS DIRECTLY ON MY WEBSITE?

Yes! Feel free to offer the 3X4 test on your website through any existing e-commerce system you have set up. However, you will need to place an order on your 3X4 Practitioner Portal once a patient requests a test via your website.

HOW CAN I SPEAK WITH CURRENT 3X4 PRACTITIONERS TO LEARN ABOUT
HOW THEY USE THE TEST IN THEIR PRACTICE?

We highly encourage practitioners to join and ask questions on our Facebook community page!
You do not need to be a 3X4 Practitioner to join, so feel free to send this link out to your colleagues.

HOW SECURE IS MY PATIENT’S DATA?

Data privacy is a top priority for us. We treat your patient’s personal information with the rigor and integrity it deserves, and our practices, procedures, policies, and technology are designed to safeguard your patients’ privacy and health data. 
All information and connections are encrypted using SSL and we follow best practices that comply with HIPAA and POPI.  Learn more about our Privacy Policy here.

How is 3X4 genetics different from other genetic testing companies?
  1. Rooted in science and clinical experience
    Our industry-leading genetic test is based on 20+ years of scientific research and clinical practice. Yael Joffe, PhD – 3X4’s Founder and CSO – is acknowledged globally as an expert in the field of Nutrigenomics and has been building clinically useful products for visionary practitioners for over two decades. Our Scientific Advisory Board consists of top physicians, scientists, and experts in Functional Medicine who are closely involved in the advancement of our scientific thinking and help guide the creation of our tests and product development. See who’s on our Science Board here.
  2. A whole-body approach to health
    Instead of looking at individual gene variants (known as SNPs) in isolation, the 3X4 test uses a systems biology framework to more realistically analyse how genes work together in the body to impact overall health.
  3. Reports focused on ease and efficiency
    The 3X4 Blueprint Report uses infographics, explanations and highly-actionable recommendations to give both the practitioner and patient a more meaningful understanding of their genetic baseline. Our recommendations are prioritized into the top three nutrition-related suggestions, supplements, and lifestyle changes per the patient’s three most genetically impactful pathways. The report is designed to make it simple to know where to start and how to prioritize meaningful lifestyle changes.
  4. A partner for practitioners
    3X4 Genetics gives practitioners the added value of an online community of like-minded visionary practitioners who collaborate, continually learn and support one another as they lead their patients into the future of health. 3X4’s network of practitioners get exclusive access to educational workshops and events led by industry thought leaders, while enjoying the benefits of ongoing support from mentors and peers in the community.
Have a question we didn’t answer above?

Email network@3X4genetics.com and a member of our practitioner support team will get back to you soon!